Yesterday around 2pm-ish, I’m in Hawaii which is now 5 hours behind the east coast.
Last week… hmmm… in case this helps… the only thing I’ve done since the last problem was I managed to make myself a leather bracelet to try out the proofgrade leather.
I hoped it would work this morning, just turned it on, it sadly still won’t get past “focusing.”
I should also mention, it makes a noise while it’s “focusing.” Off and on, kind of like something is stuck.
… hang on, I may have discovered something (that needed a wipe). It’s now centering… I’ll edit this post again after cutting.
Shucks. I put in a medium draftboard, asked it to cut a small circle. It did not cut all the way through. Then I was able to try again… this time I tried a large and a small circle. It cut perfectly. But now it’s back to being stuck in “focusing.” The time is 7:50 am, Hawaii time.
Well, I gently wiped things again. Turned off and on a few times. Sounds like it wants to work… but also sounds stuck. I’ve got to do other things today away from my studio so I’m turning it off.
Someone from support will be reviewing this post, right? Or should I email them as well?