Ok cooling down finished so that problem got resolved now back to Calibrating 
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No luck with the calibration will let it be till tomorrow and try again maybe things will change
This morning still no changes still stock with the calibration and no movements of the arm
Thanks for letting us know about this.
Unfortunately, it looks like your unit is experiencing an issue separate from the cooling issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.