Again, very disappointed, now it stops working in the middle of work, I turn off GF and then don’t turn on, I have to wait 30 minutes to try again. Clean the lenses as indicated in the community and it worked, I stop indicating homing. It worked for a short time and then new problems.
I increase the distance about what we see on screen and the cut. I am frustrated and disappointed.
Are you getting a yellow light, or an error message? It will stop like that when the temperature is too high, to wait to cool down, but usually there will be a message on your screen.
No, nothing. I was working and the homing message appears.
I cleaned the lenses and it worked again but stopped in the middle of work
I’m sorry for the trouble which took place during your prints. Thank you for providing us with detailed information about the issue. I extracted the logs from your Glowforge, and unfortunately it looks like your unit is experiencing an issue that we can’t resolve remotely.
I want you to have a reliable unit, so I’ll be in touch via email with details about next steps. I’m so sorry about the bad news.