Store credit - Design purchase came out of material credit


#1

I have a $50 credit to the catalog, and then a material credit. I purchased my first design from the catalog, and it took the $29.49 out of my material credit instead of my design catalog credit. There doesn’t appear to be an option at checkout to choose which one but I’d personally prefer to use my design credit on design purchases, and save the material credit for materials.


#2

Also would have preferred this option. It just makes sense, right?


#3

The same thing happened with me as well. So what I took from it is that I should use up all my material credit before buying any designs.


#4

I’m wondering where the coupon button disappeared to. It was there in the beginning for me and now it’s missing. Is it just me or is it missing for others?


#5

Thank you for bringing this to our attention. I’ve emailed you about this and we’re working on it there, so I’m going to close this topic.

@dstockton, you can reach out to us at support@glowforge.com and we can assist you as well.


#6