Strange noise coming from under the blue button?

Community Support
1

I’ve had my GF for about 5 months and today while doing an engrave it started making a strange noise that seems to be coming from the area below the blue button. It almost sounds like a fan blade with something stuck in it. Is there a fan in that area??? It now makes this noise the entire time I am using the machine.

2

I think the intake fan is in that area. Probably best to wait for support to contact you before running it again.

3

Look under the front right corner of your Glowforge. There’s an air intake fan there, and it could have sucked something up from your table near the Glowforge.

4 Likes
4

I’m sorry to hear your Glowforge is making a weird noise.

Can you try the following:

  1. Turn off and unplug your Glowforge

  2. Carefully slide your Glowforge so the right side is hanging off the table like this:
    (The blue box shows where the two intake fans are)

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  1. If possible, apply a vacuum cleaner hose to this area.

  2. Be sure to return your Glowforge to its intended position before trying to print again.

  3. Please let us know the results!

2 Likes
5

Hello there, I just wanted to touch base since it’s been a few days since we’d heard from you. Were you able to clean out that area my colleague David mentioned? Thanks!

6

Hi @zrxlogistics. It’s been a while since we’ve seen any activity in this thread, so I’ll go ahead and close it. Please feel free to start a new thread, or write us at support@glowforge.com, if you require any further assistance. We’ll be happy to help. Thank you!