well, you can wait for support and probably return for a new tube, or you can try to re-thread the hole and put in a new screw from your local hardware store.
I’m in the mobile electronics industry, so I’ve always had extra bits and pieces that are leftovers from product installations or accessories that were custom mounted. Until recently I had a box I keep under the kitchen cabinets, full of various hardware bits, but I cleaned it out and threw out everything that didn’t have a ‘household’ application. I probably would have had multiple screws at my disposal if I hadn’t cleaned it out.
I just had to dig through my previous attempts at organization. You know… those places you put things so you’ll know right where to find them.
Oh no! I’m so sorry to hear about the loose screw. I’ve filled a report about this and passed this information along to the team.
That’s great to hear that you were able to get the screw replaced. It definitely sounds like that collection comes in handy.
Since this has been resolved, I’m going to close this post. Please start a new post or email us at support@glowforge.com if you have any other trouble.