Dear Community and support,
Thank you in advance for any help you can provide! I got my GF Basic yesterday and it failed the wifi setup after asking me for my home wifi password. When I tried to do the setup again I can get only to the point of connecting to the GF wifi (that exists) and then I’m stuck at the screen “Waiting for you to connect to Glowforge Wi-Fi…”.
I’ve tried on different browser, two laptops, my phone, I unplugged router (in 2.4 GHz, WPA-2) and nothing worked.
The signal strength of the GF wifi is strong and not overcrowded in channel 1.
The support suggested that I connect to the GF wifi and type: http://192.168.192.1:3000/logs/zip to get a log but it doesn’t connect to it.
Trying to get to app.glowforge.com doesn’t load either on my home wifi nor the GF wifi.
I’ve watched carefully the step by step video and read tens of threads on the wifi setup in this useful community but no luck.
It’s really weird to have a laser cutter that is a device targeted to tinkerers that doesn’t have a hard reset switch and a wired connection. It’s incredibly frustrating to have such a big and expensive and desired device lying on my table and not being able to interact with it…
Thank you very much for reading and trying to help me solve this issue,