my machine is here
I think I’ve done a good job of setting it up
I’m on this step in the directions:
It says, “follow the directions on the screen to connect…”
My Android phone is connected to the wifi being broadcast by the glowforge.
but nothing changed on screen. Also tried it with my Mac…
do I need to download an app?
the screen on the machine? Does it even have a screen?
It’s a very beautiful machine
feeling pretty dumb…
Using a browser on your phone while the phone is connected to the ad hoc network broadcast by the Glowforge, go to
That puzzled me too.
Hover over the wifi symbol that shows up what connections are available, and a new one with a code letters/number from your GF will have appeared. Do whatever is needed in your device to connect to that one, and I think you go on to the next step.
Good luck !
that was my hunch,
@marmak3261 … but I just tried again, and I get the Chrome dinosaur and it says, “you are offline”.
and of course, I am.
since I have airplane mode on and the printer can’t possibly be connected to my network.
Thank you both for chiming in so quickly.
Maybe it would help to view this video that
@rpegg put together:
OK. Thinking some people are visual and not everyone speaks the same language. Spent 5 minutes and went through the Wifi setup on my machine. Quick, unedited video.
The unboxing instructions send you to
setup.glowforge.com. That link is preferred so you can follow the complete setup process and name your Glowforge. It includes the Wifi setup process. But if you are simply having problems with Wifi or want to change Wifi connections you can go to app.glowforge.com/setup as I show …
I’m sorry to hear you hit a snag during setup, and I’m happy to help. Could you please try the following for me?
Turn your Glowforge off
Make sure you are connected to your usual Wi-Fi network, and navigate to
app.glowforge.com/setup using your browser
Turn your Glowforge back on. If the button isn’t glowing teal, press and hold the button for at least ten seconds. Once it is glowing teal, let go
Choose “Continue” in your browser
Follow the instructions onscreen to complete Wi-Fi setup
I hope this helps! If you run into any trouble, please let me know.
Teal! I confess that I thought teal was more of an ochre, but I looked it up. It’s sort of a dirty deep green with touches of blue. The very color that the reply button in this discussion board is…
Not sure that’s what I would have picked, but there you go.
When I’m back in the office tomorrow, I’ll try the ten second trick.
the 14 second restart was the secret
I’m glad you resolved it! I’m going to close this thread - if you run into any other trouble, go ahead and post a new topic, or email us at
email@example.com. Thanks for letting us know about this!