Stuck in cooling mode

Community Support
1

I have only had my glowforge for a week and done a few projects. It has been stuck in cooling mode all day. I can’t get it to reset. Any suggestions?

2

Basic or Pro?
What is the ambient temperature of the room near the GF?

3

It is the basic and it was 85 degrees in the shop today.

4

Thanks for reaching out.

Your Glowforge features a closed-loop liquid cooling system that uses the air from the room to remove heat. It is designed to be used between 60 degrees Fahrenheit (16 Celsius) and 75 degrees Fahrenheit (24 Celsius). Learn more about the operating environment here. Printing outside these ranges may cause your unit to pause before starting, or to pause periodically during the print for cooling. This isn’t harmful, but it can make your print take a little longer.

You can try any of these things to improve warm-weather performance:

  • Try printing with no material on the bed (so as not to generate smoke and fumes) and no exhaust hose attached. If this works, then the problem may be that your exhaust hose is constricting the flow of air out of the unit, preventing cooling.

  • Examine the bottom-right side of your Glowforge. There are air intake vents, and if they become obstructed, it could make cooling less effective.

  • Try pointing a fan at the right side of your Glowforge. If there is warm air around the intake, this could help it cool off.

  • Power off your Glowforge and allow it to cool, then power it on and print immediately. When it sits idle, the fans are off, so heat can build up.

  • Just wait. Your print may take a little longer when it’s warm, but your Glowforge will protect itself and make sure it cools enough to prevent any loss of power or damage. And it’s clever enough to pick up from exactly where it left off, even if it loses Wi-Fi during the print!

I’m going to close this topic. If you have any other questions, please post a new one.