When google cloud down, I got a lots of problem, after that my glowforge camera doesn’t work. Bed image doesn’t refresh after 1 day of problem, centering error. please help!
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Try powering down, then opening the lid, and turning it back on(lid open). Wait for 15-20 minutes, then close the lid.
I had a similar situation and that fixed it for me. Of course, it could have been just dumb luck… but might be worth a try.
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Mine was stuck in scanning material. A quick power cycle resolved it.
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Your lighting looks kind of bright. That can interfere with focusing – try turning the light off over the Glowforge, or cover the glass with something to block it out, and see if it will finish scanning that way.
If that doesn’t do it, there’s a list of troubleshooting steps here: https://glowforge.com/support/topic/troubleshooting/stuck-calibrating
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how to turn off the light? can I cover the light with black paper?
The room light, not the Glowforge light. 
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Phooey.
It may be having trouble connecting to your wifi, then. The troubleshooting steps I linked up above will help you figure out if that’s the problem.
I see you already emailed us about this and I just sent more instructions there, so I’m going to close this topic.