Stuck on centering and arm not moving

Hi @classybrassy93! You’ve opened a support ticket by posting in this section (that’s why everyone needs to start their own thread), so support should be along soon to help out. In the meantime, here’s the official troubleshooting list from the support website, just to make sure you haven’t missed any potential fixes:

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LOL! Well! That certainly makes sense! Okay. Good. 'Cause here I was scratching my head going “That’s fascinating. How’d he come to that?” :slight_smile:

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I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.