Stuck on centering part 2

[jgraham]

I read the last posts on stuck on centering and tried…nothing. Any other ideas?

[Jules]

Could be several things causing it…you can run through the checklist in this writeup to eliminate a couple of potential issues:

Stuck Centering/Focusing: How to Troubleshoot for potential Lid Cable issues before contacting Support

Although “Stuck in Centering/Focusing” looks the same to the customers, it can be caused by a bunch of different things, and it’s easier for Glowforge to analyze it individually by looking at the machine logs than it is for us to do it. That’s why they don’t post solutions here. It can make things worse if the customers get the wrong “cause” and start trying to fix it without knowing what’s causing it. If you want to start running through a process of elimination to eliminate other causes whil…

[ivan1]

I’m sorry you ran into trouble with your Glowforge. Did the information that @jules provided help you get back up and printing? Please let us know if you’re still having trouble.

[jgraham]

All good, we restarted everything and it seemed to fix it.

Thanks

[ivan1]

Thank you for the update. I’m glad to hear that restarting your unit lead to you being able to get back up and printing!

I’m going to close this thread. If you run into trouble again, or have any questions, please post a new topic here on the forum or email us at support@glowforge.com and we’ll be happy to help.