I’ve had my Pro for about a year and a half without any issues. We recently moved into a new house, got the Glowforge set up, and was able to work on a few designs, then it started to get stuck on centering. I thought it was possibly a WiFi issue, but connected to my phone’s hot spot and the issue persisted. I moved the unit downstairs into the same room as the router and that didn’t help either.
I have inspected the cable connections and everything looks normal to me. I have cleaned the camera, and done all of the troubleshooting steps I could find relating to the topic.
My guess is the black lid cable is bad, but I would like support to pull logs to see if anything else might be the cause. Please help!