Had a successful afternoon of engraves/cuts yesterday, went through my standard cleaning of the lenses and now my machine is stuck on centering - if I refresh the browser it will update to scanning.
Lots of orders to fill before Christmas - please help!
Since it was working fine until you cleaned it maybe do a meticulous search for loose wiring or anything out of place. It is easy to dislodge that white ribbon cable when you pull off the laser head. Maybe try reseating that?
> I keep cleaning and re-cleaning in hope my GF will come alive and I don’t think this is a good thing.
If you read a lot of these posts it is amazing how many error complaints begin with someone saying everything was fine and then they cleaned their machine.
I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.