Stuck On Centering scanning

I was working earlier today and had one job complete perfect went on to the next and Im stuck on centering/scanning. I have restarted clean the glowforge restarted again still no luck checked cables wifi still no luck.

There is a guide for this issue in the support troubleshooting section, have you followed all those steps?

Yes I have :frowning:

I’m sorry you ran into trouble with your Glowforge. I see that you’ve emailed about this, and I sent you a response there with next steps, so I’m going to close this thread.