Stuck on everything

Haven’t used my glowforge in months, tried using it yesterday (and today). Seems it always get stuck on focusing, scanning, centering. I get no movement from machine and have cleaned everything. All I can do right now is to

be disappointed that all I have is an expensive paperweight

Stuck on focusing is usually WiFi - but camera didn’t take a picture can also be the cable that runs to the camera and to the head. With the machine off check that the white cable is firmly seated in the head - and see if you can see anything loose/angled on the black cable.

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everything looks good with cables…

@customraisedwoodwork I am so sorry your Glowforge printer did not take a photo. It looks like you sent us an email regarding this issue. I’m going to go ahead and close this forum post and follow up with you there.