Stuck on rendering design

I am having issues with my glowforge it is stuck on rendering design and like most of you have orders stacked up waiting to be filled. I have tried different designs still having same issue and also turned off unplugged etc. Anyone else having this issue?

It is working now so I am not sure what was happening

Stuck on rendering is usually an issue when it tries to upload the art - but after resetting often the “failure” is stuck in your browser’s cache. The quickie solution is to clear your cache or try a different browser, but shutting down can also get you a clear.

Glad it’s up and running!

Hello @heartsdesirepaints, I see you also emailed us about this issue and we’ve been working with you there. To avoid duplicate communication, I’m going to close this topic.