Stuck on Scanning after cut?

I keep getting stuck on ‘Scanning’ after succesfully cutting something. The only way I have been able to get past this issue today is by turning off the machine and back on. But then I only get one cut before it gets stuck again. Any help is greatly appreciated, thanks

I’m so sorry for the trouble. I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.