Looking to just make this support ticket. My GF is stuck on centering and scanning. I’ve done everything previously listed. Checked cables, ribbon cables, cleaned lenses, moved the head, left it open, left it on, left it off, reset wifi, held the button when turning on and the light turned purple and turned off, threw chicken bones all over the ground and chanted to the ancient spirits. No luck with anything.
Request support assistance or any other help somebody else can offer.