Stuck on scanning, only clicks then nothing

So my glowforge is stuck on scanning, I have cleaned everything, removed everything, disconnected wifi, reconnected wifi, checked all the 5 connections it says to check, nothing seems. out of place. it makes a few clicking noises and then nothing. I feel defeated :frowning:

Try the search feature. Tons of info.

Hi @nameitalready, I see you also emailed us about this issue and I’ve just sent you a response there. To avoid duplication I’m going to close this topic and continue working with you over email.