I’ve been having fairly regular mis-prints, where the file prints fine for half and then becomes ‘mis-aligned’ somewhere in the process, making cuts unusable. I was looking into support and found out about the ‘Set Focus’ option. I’ve tried that and am making another cut now, but it made me think that the camera was way blurrier than I remembered.
The picture you posted does not show a 1/2" variance in my opinion, and 1/4" variance is within the specs Glowforge supports. That being said, you need to clean your lid camera as well as all of the other optics. The fact that everythng is cutting and engraving normally is a good sign. Run the lid camera calibration, always use the set focus before placing your artwork and you should be good to go.
I’m glad you resolved it! Thank you everyone for your advice. I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at firstname.lastname@example.org. We’re here to help!