I was hoping one of the main GF people would step in, but they didn’t even reply to my initial email replying to the free gift stating I didn’t have the box.
I think you should start a new thread under problems and support letting them know that you cannot access the apps.glowforge.com page for your unit. that’s the real underlying issue here.
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Pick on home and it should go to the GFUI. Mine has started doing that also and I just pick on home routinely.
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