"The camera didn't take a picture" error

Community Support
1

Just cleaned the camera and laser lenses and when I closed the lid and turned the laser back on it started to go thru the focusing process and stopped. It would not take a picture and then it thru up the error above. Any suggestions?

Thanks

image

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2

I’d check to make sure you didn’t accidently disconnect/bump the wires that run to the lid…TURN OFF YOUR MACHINE before you do anything.

The red circles:
image

Fingers crossed it’s that easy.

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3

I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.

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