Hello everyone. doing a job the machine continued working but the lacer did not do its job. and the glass tube does not light, also the power button turned orange. I would appreciate anyone helping me
1 Like
The orange light is kind of the default “we lost connection to the head” warning (when it’s not a temperature issue). That your laser stopped firing could be a failure of the power supply, but as that’s going to require getting your machine replaced let’s see if it’s something else first!
Open a ticket with actual Support too, since they can see things on the back end that we users don’t have access too.
Disconnect the cable from the head and check along it’s length for any raw or cracked spots.
Check the tiny gold connector pins to make sure they’re clean and spring back when you push on them lightly.
Fingers crossed it’s something easy!
6 Likes
This topic was automatically closed after 30 days. New replies are no longer allowed.