GF start-up and Calibration = fine,
Load design from catalog = fine
Press Print = fine (dialog box appears)
Scanning = fine
Preparing Deign = flashes “Preparing message” on screen, then dialog box closes.
Also tried a different file at 7:50 PM.
Chrome Operating System, Latest browser (updated yesterday).
Same results yesterday on all print attempts in both Windows 10 and Chrome OS using latest Chrome browsers.
Thank you, I appreciate that. I’m happy to wait for support.
This is the third time this year a software change (I’m guessing, they’ve never actually really said) has pushed my machine into the “pretty paperweight” mode. I’m interested to see how long it takes to resolve. Hopefully its something easy
I’m so sorry about the trouble! We’ve made a small change on our end that should resolve the issue. Can you please restart your Glowforge and try again?
If you wait just a few more days it’s Mardi Gras! Since I won’t be in NOLA I’d love a purple, green, and gold version of the air filter delivered on Fat Tuesday instead! It would be festive.