Support has said there is a problem with your specific machine. Other Pros have not had this issue. Mine does not. I was just speculating for my own entertainment. I like puzzles.
I highly doubt any replacement machine will have the same problem.
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Oh I misunderstood. I thought you meant there was something in pros that go wrong. Thank you for you input- They are sending me and new machine and I can’t wait to start using it again!
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