Too many files

Community Support
1

Hello!

The UI tells me I have too many files to upload another. I deleted a bunch of old stuff, but still can’t upload a new file.

How long does it take for the back end to adjust my file count? I’ve logged out and back in, and closed the browser window and opened another. I’ll try quitting Chrome completely next.

Thanks,

John

1 Like
2

Weirdly, it seems that it had a problem with the file name “front_face.svg” - I saved the file under another name (with no changed settings) and the file loaded successfully.

Very odd.

1 Like
3

Made a file with that name and it loaded.
Dunno what happened to you. weird.

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4

You can have “too many files” in the GFUI? I’ve never heard that.

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5

I think it was just a glitch - I haven’t had any problems since. Not sure what the cause was, though.

EDIT: I looked a little closer at the SVG file and there was an error in the encoding - so it was the file’s fault! Bad file, no browser cookie!

3 Likes
6

Ah ok. Thanks

7

I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!