Transfer of ownership

How do we transfer ownership? Thank you

Just like you’ve just done with your post - open a support ticket :slightly_smiling_face:, they’re the only ones who can do so for you. But they’ll close this and go to email since your personal info is involved.

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You can add the new owner as a user under your admin, then have Glowforge transfer the machine to the new person or just wait and have Glowforge complete the transaction.

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The support document titled “Change the Owner of Your Glowforge” has all the steps you need take to transfer ownership:

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Hello @abushelnapeck, the other users are correct - please add the new owner as a user to your Glowforge per that support article and then write into us at support@glowforge.com, and we can get you all squared away. I’m going to close this thread now, but if you have any other questions, please open a new topic or send us an email!