Trial cut settings are not changing

All with the 500 speed and full power. I tried to set mine at 170 speed and full power for my cut like I always do and it was fast as hell and didn’t cut. How do I go back to the non-trial - I have a TON of orders to fill.

The trial hasn’t done anything to settings. Can you elaborate a bit on what’s happening? Maybe show a screenshot?

It has been fixed - or refreshed - or something. What happened was it was not changing the settings when I selected the proof grade materials. They were all set at 500 speed and full power. Its been fixed now.

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I’m so sorry that you were running into trouble with changing your print settings! But I’m glad to hear that you were able to resolve the problem.

I’ll be closing this thread now, but if you have any other questions or run into any other trouble, you can either open up a new thread or contact us directly at We’ll be happy to help!