Trouble setting up WIFI

Problems and Support
#1

Hello! My glowforge stopped forging, and I mailed it back for repairs. Now I have received it again and I am, setting it up. I have a teal button, and I am following all the instructions in setup.glowforge.com. I connected it to the wifi signal the GF is putting out, but nothing is happening after that. Hitting NEXT says I have no internet (because I am attached to the GF). Instructions say the print head will center and begin calibrating. Nope. Just sitting there Teal.

I am on Windows 10. Glowforge Pro.

#2

I’m so sorry you ran into trouble during setup. It looks like your Glowforge is connected and you’ve been able to print since contacting us. That’s great!

Could you please let me know if you’re still experiencing any problems?

#3

Try… reseting the wireless GF system by pressing and holding the button for approx 10 seconds or until it lights up again. Then try following the setup again. Good luck.

LOL. Never mind I see its working.

#4

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.

#5