So, I’m having trouble using the inkscape app. I downloaded it and everything but the app wont even open. So I’m only able to use the trace feature on the glowforge. Also, is there a way to do repeat cuts and engraving using the trace feature? Like, so I don’t have to keep progamming the same image over and over again?
Are you installing Inkscape to Windows, Mac, or Linux? Mac & Linux versions require very close attention to the installation instructions in some instances. For example, Macs require that XQuartz be installed and configured before attempting to launch Inkscape (which can take a awhile to launch),
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I installed it on my Mac. To top it all off, I’m having issues with my connection to the glowforge. Keeps saying it’s offline.
I’m so sorry for the challenging start. If you’re having trouble running Inkscape on your Mac, it may help to review the installation documentation on the Inkscape website here. Also, our Glowforge Community has created a wealth of tutorials, including many to help you get started using Inkscape to design for your Glowforge. You can find these in the Tips & Tricks section of the community forum.
As for repeating print jobs using the Trace feature, thanks for the suggestion. I’ll make sure the team gets it.
If the Glowforge app is showing your unit as “Offline”, you might be having Wi-Fi issues.
The most common solution to Wi-Fi challenges is to restart all the devices involved in connecting to the internet.
- Turn off the computer, phone, or tablet that you’re using
- Turn off your Glowforge
- Unplug your modem
- Unplug your Wi-Fi access point
- Wait one minute, then plug everything back in and turn them back on
If that doesn’t work, we have two more suggestions that often make a big difference:
Improve the signal path between your Glowforge and your Wi-Fi access point
Wi-Fi signals need a clear path. Remove physical barriers, and move devices closer together:
- Move your Wi-Fi access point up high and make sure it’s in an open space. Avoid locating your Wi-Fi access point on the ground, under a desk, in a cabinet, or in a corner where its signal can be blocked.
- Relocate your Wi-Fi access point closer to your Glowforge
- Move your Glowforge closer to your Wi-Fi access point
- Install a Wi-Fi range extender closer to your Glowforge
- Run an ethernet cable and install a second Wi-Fi access point next to your Glowforge
Reduce electronic and Wi-Fi interference
If your unit is near other devices that use Wi-Fi or a large number of electronics, temporarily turn off other electronics and devices in the area.
One more thing: if you’re using Safari to access the Glowforge app on your Mac and you see the “Offline” message often - especially when switching between windows or tabs - try using Chrome or Firefox instead.
Let us know how it goes!
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.