Tube not firing

My GF pro is not working!! The tube is not lit ( firing) . I have cleaned it thoroughly and did all the troubleshooting. I have 31 customer orders to fuilfil in the next few weeks. How can I get a warranty replacement.

You will need to contact They do not monitor the forum.


I sent them 3 emails… will try to call them Monday am.

Glowforge does not provide phone support.


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