Tube not firing

My GF pro is not working!! The tube is not lit ( firing) . I have cleaned it thoroughly and did all the troubleshooting. I have 31 customer orders to fuilfil in the next few weeks. How can I get a warranty replacement.

You will need to contact support@glowforge.com. They do not monitor the forum.

3 Likes

I sent them 3 emails… will try to call them Monday am.

Glowforge does not provide phone support.

2 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.