Unable to invite new user

Hi!

I am trying to add a friend to my Glowforge, however after hitting “send” on the invite page, it seems to be stuck on “sending”. I’ve attached an image. My friend never receives an invite email. Any ideas? Has anyone else encountered this?

Thanks!

Maybe try the solution shared here:


They basically act like they signed up and request their password.

1 Like

Thanks @ChristyM, that’s right!

Also, if you try inviting any additional users, the invite should reach them. I’m going to close this thread, but if you notice anything else, or have other questions, feel free to start a new topic or reach out to support@glowforge.com