Unable to measure material/ does not auto focus

When I auto focus on my glowforge pro it says material didn’t measure. When I have tried to just go forward with the design it is significantly to the right and lower. I have cleaned everything I can clean, recalibrated, used prograde material. Has anyone had this happen ? Did you find a solution?

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Welcome to the community!
Have you tried the ‘Set Focus’ tool in the 3 dot menu? Your art should be placed after you use that tool.


Put a piece of tape in an area you won’t be engraving, and position the focus reticle on that.

If your material is such that the camera in the head cannot see the dot, it will be unable to measure the material.


I have been using the set focus. It looks like it is positioned correctly, then engraves in a different spot.

Have you used the camera calibration tool?

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