I just got through setting up my Glowforge and I’ve been having difficulty even completing the first project. The problem I’m having is that the machine doesn’t seem to cut all the way through the medium draftboard.
I’ve tried this project 4 times and all times, the problem seems to get worse as you go to the left. Additionally the score lines look very inconsistent compared to the engravings.
I’ve followed the directions below, but that hasn’t improved anything. The material is flat against the crumb tray, the crumb tray is seated in the dimples with no debris
Can anyone suggest any additional troubleshooting? Do I potentially need a replacement?