The excitement of day #1 ended with no joy.
We placed my Glowforge on a table removed plastic and went to setup.glowforge.com
On my MacBook “Let’s get started shall we?” showed up at the bottom of a screen box with “Continue” below it. I dutifly clicked Continue and was surprised that it was telling me to power her up without removing the orange bits.
I had seen an “Unboxing” video and the gentlemen was on his laptop and going back and forth to get it setup so I thought more instructions would follow on taking the orange bits out. So I powered her up, clicked Continue and was asked to get the WiFi setup. My laptop found Glowforge-xxx I selected my network and enter password. It went away for a long time telling me I need to wait. As with most of my networking experiences when things don’t work we power cycle. That did not help and furthermore my Glowforge no longer appeared in my network list. I had gone back to the original setup page a few time and then I must have swiped inside the box noted above and it scrolled up. Wow look at that! Did not see the unboxing the first or second time. Yes I missed the scroll nib on the right, oopss…
Ok so now I went thru the unboxing properly and removed all the orange bits. Went thru it all again and she still does no appear in my network list. But now the laser head moved here and there like some calibration moves, which seemed normal. Some more waiting, power cycles and then the laser head moved to the far left and down about 2/3 and would make a ratcheting sound like it wants to continue to move to the left. I turned her off and sent an email to Support@. The auto reply said 3 business days and sung the praises of this forum so here I am.
Have powered her up again this evening and the head continues to try to move to the left, the button lights up in a teal color and quickly goes out. No WiFi presence on my Macbook no my iPhone7.
Also have not seen a manual to help with button colors and modes nor some sort of reset procedure.
Anyone have suggestions while I wait?