Getting this error this morning when trying to open files previously uploaded in the GFUI. The files worked yesterday but today, when they finally open, there is no artwork.
The UI remembers the last state the file was in, so if you have deleted an element of the design or deleted a design to clear the bed, it will be missing the next time you load the design.
How do I get the file out of the GFUI to send to you?
I re-uploaded and it is okay. The empty one is still there.
GFUI file name: V2 135 Raised WhiteOnly
Just close this ticket. I am going to chalk it up to WhoDa! I do not recall deleting the artwork last night when I shutdown.
I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at firstname.lastname@example.org. We’re here to help!