Keep trying to open new files I have created today on my glowforge and it keeps giving me an error message or unsupported file error . Is anyone else having this trouble. I can open older files just not things I created today.
Hello @mlcadams84, I’m sorry to hear you are having trouble uploading your design files. In order to look into this further could you please either post the design you are having issues with here or send it to us at support@glowforge.com? Once we have the file we will look into it and follow up with the next steps to get you printing! Thanks in advance.
Thank you for emailing a copy of your design to us! I’ve responded to you there, so I’m going to close this thread.