Upload Issues


#1

Anyone else having issues today with error uploading .svg files?


#2

Working fine for the past 4 hours for me. Is it a specific SVG or any that you try?

How’s the Internet connection?


#3

SVG is working however getting a FATAL_Print_Error_Motion)Planning_error_error: Bad response from server for /api/prints GQC-383


#4

I’m so sorry you ran into trouble. We’re seeing this too and we’re looking into it.

It looks like you’ve been able to print since contacting us. That’s great!

Could you please let me know if you’re still experiencing any problems?


#5

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.


#6