Hi, all. I’ve made several successful projects with my GF so far, using PF and non-standard materials. I started having trouble today.
I uploaded a simple svg file, and opened it in the app. I adjusted all the engrave settings, and hit print. I got the “scanning” message, then it dumped me back to the app screen (whether I could see the print bed), as if nothing had happened. The artwork had disappeared, though the step list was still visible, and I could select the art if I selected a rectangle around where I knew it was. The Print button was still available, but when I tried again, same result.
The issue has persisted. I’ve tried opening custom and catalog designs – the design appears in the app, I adjust it, but then it won’t print. Now, when I try to open a design, I get nothing at all – it says “Rendering”, then the print bed appears with no design.
This feels like a connection issue. But I’ve tried rebooting both my computer and the GF. With no success. Sometimes, I can get a design to show up, but the problem reasserts itself. Ideas? Thanks.