Warranty shipping costs

I am considering whether or not I will cancel my order. It’s been almost 4 years since I ordered it. Now I’ve been reading that in Australia if there is an issue with a machine then I am liable to pay the cost of return shipping to have it repaired which can amount to $2,000. Just checking if this is the case and that we are in fact responsible for shipping costs in the case of warranty services.

Yeah, unfortunately international customers are responsible for return shipping costs. (It’s definitely something to consider when making the decision to buy this machine.) :neutral_face:

Discussed in the warranty here:

Luckily, at this point you can still take a refund if it turns out to be too much of a gamble. (Good luck, either way.)


Thanks for the answer @Jules!