Many of us have waited for many months and put our own credit on the line to receive the glowforge for our public schools or libraries. However, we have receive no updates on the where Glowforge is in the process of obtaining a National Recognized Testing Laboratory Update (NRRL), which is needed in most states and federal workplaces. If we knew that they had to wait until the filtration system is in place or that they are likely to receive the certification/endorsement occur within 6 months, I would likely not cancel my order. The lack of communication is frustrating and worrisome. Just keep us informed.
If you want a response from Glowforge staff, you should either email them directly, or else post in Problems and Support. (Don’t do both, though, as that creates a duplicate ticket and actually delays their response.)
They don’t typically monitor the forums, but posting in P&S opens a support ticket, which gets their attention.
You might also try to get @dan to notice it by tagging him.
But that won’t necessarily get you the information you seek.
Glowforge as a company tends to keep pretty tight-lipped until they are there.
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