I have used the glowforge for quite some time but it hasn’t been a year, i can cut a medium proofgrade draftboard but it will not fully cut through. I have to snap it off and the cut is visable but not 100% completed cut. My biggest issue is that when i cut the thick draftboard at proofgrade setting, it will not go all the way through. I have tried to slow down the laser and also tried two pass and it barely made a dent.
first photo shows the top has only one pass at proograde setting but doesn’t go all the way through, but the darker cut has two pass and barely made a dent as shown on the second photo.