Web page not responding

Page not responding and when it is its incredibly slow. Anyone else having this issue this morning?

Try clearing your cache, a different browser, or resetting your computer. This is often a local problem.


Oh no, I’m so sorry to hear you hit a snag!

We’re not experiencing any downtime at this point in time, you can always check https://statuspage.glowforge.com/ to get the most up to date information.

Could you provide me a little bit information about the environment in which you experienced the slowness? Was it on a specific browser or with a specific design file? This will help us understand the circumstances around your error so we can work on it for you.

I actually think it was the file I was trying to print off the whole day. When I used a different file it seemed to be fine. Thank you

Hey @LJoliver, I’m glad to hear you were able to resolve the issue. Please don’t hesitate to reach out again should you need anything. We’re happy to help!