Went to turn machine on and it made a zap sound

I just went to turn my machine on and it made a zap sound and wont turn on

That’s not great.

It sounds like it may be a power supply issue. I’d call support. Their info:

https://support.glowforge.com/hc/en-us/requests/new?ticket_form_id=4415891754267

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+1-855-338-2122

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Yup, and the link I gave provides hours too, which do change periodically.

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I called and talked to them of course they want more money to send out a replacement which i do not have :frowning:

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There is a second option. I’ll DM you.

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