When cutting today, it seems like my Glowforge is slipping and not cutting correctly - the cuts are not in the right place. The SVG is fine. What would cause this? Please tell me it’s something easily fixable
You need to post a picture(s) for any of us to have a chance at guessing what the issue is. You can drag & drop an image here.
Welcome to the funhouse! By posting here you have opened a support ticket, if a community member can’t answer your question support will be along.
Could be a problem with a belt, the head could have been bumped when the machine was on, or something else. We need a picture to be of much help.
Go to https://support.glowforge.com/ into the Troubleshooting section under Parts - there is info there are checking your belt tension.
Oh no, I’m sorry you’ve hit a snag!
To investigate further, could you share a photo of the print that didn’t turn out as expected?
Additionally, please perform the following test print.
Print the Gift of Good Measure on Proofgrade material, using Proofgrade settings.
When the print finishes, leave the lid closed and wait until the fans stop and the picture updates.
If the Gift of Good Measure fails to cut through, take a photo of the front and back of the print and attach these photos to your reply.
Let us know how it goes!
Hi @konstenccr. It’s been a while since we’ve seen any responses since Jeremy’s last post, and we wanted to check-in to see if you’re still encountering any print trouble. If so, feel free to run our Gift of Good Measure test print, and we’ll be happy to help. Thank you!
Hi @konstenccr. I am going to ahead and close this thread since I haven’t seen any recent responses. Please feel free to start a new topic, or write us at email@example.com if you need any further assistance. Thank you!