My wheel broke again. Hope this is the right spot to show and ask for a new on again as soon as possible cause I have orders to complee.
You are at the right spot…
Great thanks. Now I just have to wait to hear from them and hopefully they can mail me a new wheel as soon as possible
Yep, now just a matter of time…
Hello @jason.belmore – I’m very sorry to hear you’ve found a broken w heel inside your printer, thanks for reaching out and sharing that photo.
This is definitely something we can replace for you, I’ve reached out to you via email to confirm some shipping details to make sure we get everything where it needs to go, please keep an eye out for that email!
Since we’ll be finishing up in that mail thread, I’m going to go ahead and close this topic.