I never received an email requesting my shipping information, despite watching obsessively for it. All information on my account is correct. Where did you send my Glowforge?
I understand that you probably are fielding many of these requests based on what I’ve seen in the user’s forum. I would appreciate and I expect that you will make this right. I have spent a lot of money, have nothing to show for it, and am concerned that either I will never receive my Glowforge or it will be sent to someone else or it will be stolen from me because you sent it to the incorrect address.
How will you make this right?