White Screen when I press Select Material

Hi, I’ve the same issue and I tried everything too. Any advice pleaseeee!!!

Same issue!!! I have a lot to cut today!!! I was able to revert back to a previous job I did and use those settings but not sure what to do with having to cut new jobs!!!

Same issue here… sort of glad to know it isn’t just me and that there is clearly a problem

Me too.

FYI glowforge ppl, here is the console error in chrome:

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
spa-v1-0eb560edccc7c9003145.js:1 Glowforge socket connection opened
vendor-v1-1514fce521fae246c0db.js:2 Canvas2D: Multiple readback operations using getImageData are faster with the willReadFrequently attribute set to true. See: HTML Standard
getAverageColor @ vendor-v1-1514fce521fae246c0db.js:2
fs.js:4 TypeError: Cannot read properties of null (reading ‘type_name’)
at spa-v1-0eb560edccc7c9003145.js:1:1182468
at Array.sort ()
at o.getFilteredMaterials (spa-v1-0eb560edccc7c9003145.js:1:1182426)
at o.value (spa-v1-0eb560edccc7c9003145.js:1:1183500)
at Br (vendor-v1-1514fce521fae246c0db.js:2:7104835)
at Fr (vendor-v1-1514fce521fae246c0db.js:2:7104630)
at bs (vendor-v1-1514fce521fae246c0db.js:2:7140429)
at dc (vendor-v1-1514fce521fae246c0db.js:2:7131676)
at fc (vendor-v1-1514fce521fae246c0db.js:2:7131601)
at tc (vendor-v1-1514fce521fae246c0db.js:2:7128631)
r @ fs.js:4
fs.js:4 LOG_ERROR Rendering error in
in o
in h
in div
in e2
in div
in r
in OnClickOutside(r)
in g
in h
in div
in div
in div
in WithPopover(o)
in x
in div
in ForwardRef
in H5
in div
in o
in h
in o
in x
in withContentfulPage(workspace)
in x
in div
in Unknown
in ide
in x
in RouterContext
in Router
in l
in i TypeError: Cannot read properties of null (reading ‘type_name’)
at spa-v1-0eb560edccc7c9003145.js:1:1182468
at Array.sort ()
at o.getFilteredMaterials (spa-v1-0eb560edccc7c9003145.js:1:1182426)
at o.value (spa-v1-0eb560edccc7c9003145.js:1:1183500)
at Br (vendor-v1-1514fce521fae246c0db.js:2:7104835)
at Fr (vendor-v1-1514fce521fae246c0db.js:2:7104630)
at bs (vendor-v1-1514fce521fae246c0db.js:2:7140429)
at dc (vendor-v1-1514fce521fae246c0db.js:2:7131676)
at fc (vendor-v1-1514fce521fae246c0db.js:2:7131601)
at tc (vendor-v1-1514fce521fae246c0db.js:2:7128631)
Saga Stack: undefined

Looks like there a problem with type: object in JS. Im on heavily filtered internet, but thats what its looking like.

Support does not read or monitor the forum anymore. You should send that information to them in a support email.

2 Likes

It’s a known issue, you can subscribe to be notified of problems and when they’re resolved here: https://statuspage.glowforge.com/

5 Likes

I’m having the same issue as well. I have also sent a ticket in but no response yet. I cant select material type and when i do the screen goes blank I sent ticket in at 9:13am today central time

THANK YOU THANK YOU THANK YOU! This worked so I could at least print!

2 Likes

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