Having such problems getting straight cuts and nice looking engraving. The cassette postcard was done on proof board and still problems
Welcome to the forum.
I think you may have a broken wheel, problematic belt tension or a broken pulley wheel. Is this new behavior?
Looks like either dirt on the belts, tracks, or a wheel may be cracked or dirt on them .
Yes it is new behavior. How do I check for those things? Thanks
How do I check if it’s one of these?
Visually inspect the wheels on the carriage plate and the pulley rollers on the side. As for the belt tension, here is a link to Support: Adjust the Carriage Plate Belt Tension – Glowforge
When they contact you, ask for an additional set so then you will then on hand, just in case.
I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.